Commercial Truck Repair & Service In British Columbia We are committed to providing best-in-class service to all customers.
From routine maintenance and component rebuilds to diagnostics and DPF cleaning, we provide unprecedented uptime through our services and solutions. Our Diamond Edge certified technicians provide optimal support and expertise for International® trucks, Isuzu trucks, trailers and all-makes. We have the latest diagnostic tools to deliver the highest quality of service to minimize downtime. With proper service, you can make the most of your vehicle and ensure that it not only works with you, but also for you.
Accelerated Service Express Diagnostics
OUR PROMISE: PRIORITY DIAGNOSIS & COMMUNICATION WITHIN TWO HOURS
When a vehicle requires service unexpectedly, you rely on fast, informative service to keep your fleet moving and your customers satisfied. Get going faster with priority diagnostics, comprehensive commercial truck repair estimates, prompt communication and speedy repairs. Accelerated service from international helps you manage unexpected vehicle repairs.
As a Participating Accelerated Service/Express Diagnostics location, Dawson International Truck Centres guarantees your vehicle priority attention. Within two hours of the vehicle’s arrival, our specially trained Express Diagnostics technicians will provide a detailed evaluation of the repairs needed and a comprehensive estimate. For many common repairs, the diagnosis and commercial truck repair can be completed within the two-hour window! Priority diagnostics and rapid communication help you make important decisions about the vehicle, routing and load management. Accelerated Service/Express Diagnostics delivers your truck road-ready fast.
How It Works:
- Guaranteed Priority Diagnostics: Within two hours of arrival, specially trained Express Diagnostics technicians evaluate the vehicle and determine the repairs required.
- Parts Support: Parts requirements are included in the Express Diagnostics evaluation. If parts need to be ordered, they are expedited to arrive as quickly as possible.
- Communication: Receive the diagnostics results and repair time estimate within the two-hour window. Repair status updates keep you informed of progress.
- Satisfaction Confirmation: A post-service survey assures that our Accelerated Service promise was kept and that you are satisfied with your experience.
Annual Inspection
Our certified technicians complete commercial vehicle inspections to help you comply with local and governmental regulations.
Clutch Adjustment
A proper clutch adjustment can result in smoother shifting, better overall operating performance and an extended clutch life. Our certified technicians will:
- Check for hydraulic leaks.
- Add hydraulic fluid (if required).
- Check clutch linkage.
- Adjust clutch (must adjust freely).
- Lubricate release bearings.
Diesel Particulate Filter (DPF) Cleaning
Proper DPF cleaning at recommended manufacturer intervals - when indicated - will help your commercial trucks run clean, run efficiently and save you money.
Know the Facts About DPF Cleaning!
- Fact: The Diesel Particulate Filter (DPF) on all 2007 and later engines must be cleaned at proper intervals of 400,000 km* or 6,000 hours or less depending on duty cycle and manufacturers’ recommendations.
- Fact: Many 2007 and later engines also have an Aftertreatment Fuel Injector (AFI), or doser, that is part of the exhaust system. Manufacturers recommend cleaning this component at approximately 161,000 km or 3,000 hours to prevent premature ash build-up in the DPF.
- Fact: Left unchecked, soot and ash collected in a DPF can damage or destroy a filter resulting in a DPF replacement cost of $3,000 or more and unwanted, unscheduled downtime.
- Fact: Our specialized equipment can thoroughly clean a DPF, restoring the engine to full power and efficiency.
- Fact: DPF cleaning services are available for all-makes trucks and heavy equipment and can be provided conveniently while your vehicle is in for service.
*Based on engine model/make and operating conditions
Flywheel Machining
We offer in house Flywheel Machining. No more waiting when your clutch is being replaced. We also turn loose Flywheels for those that are replacing their own clutch.
Currently available in Kamloops, Kelowna, and Williams Lake.
International® 360
Transforming How Fleets Manage & Maintain Their Assets
International 360 is a revolutionary service communications and fleet ownership tool designed to increase uptime, reduce total cost of ownership, and provide seamless and clear visibility to your commercial truck repair and service events.
- Seamless communications with dealers and up-to-date repair status
- Complete VIN-based information
- Asset specs, complete parts catalog, remote health data, and more
- Online commercial truck repair and service request initiation and estimate approvals
- Complete service history, up-to-date campaign information, and engine calibration status u
Mobile Service
Upgrade to effortless fleet maintenance
Maximize your fleet’s efficiency with Dawson International Truck Centres’ mobile service. Schedule preventive maintenance during off hours or weekends. Our skilled technicians provide a full range of commercial truck repair and maintenance services, including:
- Scheduled PM’s
- Oil, lube, cooling supply and DEF refilling
- Air and power supply
- Change belts, filters, wiper blades, bulbs, etc. with on hand parts inventory
- Trailer connection testing (lights, signals)
- Perform computer diagnostics
Why Choose Dawson Mobile Service?
UNMATCHED CONVENIENCE
Eliminate the hassle of shuttling drivers and minimize business disruption.
OPERATIONAL EFFICIENCY
Perform preventive maintenance and minor repairs during natural idle time.
BOOSTED DRIVER PRODUCTIVITY
Optimize your drivers’ available hours of service for your customers.
PROFESSIONAL EXPERTISE
Rely on our OEM trained technicians for top-quality service, every time.
COST SAVINGS
Save time and money by avoiding unnecessary trips to service locations.
ECO-FRIENDLY PRACTICES
No-spill oil change system and green oil evacuation for environmentally responsible maintenance.
OnCommand® Connection
OnCommand® Connection is leading the charge to bring the industry’s most comprehensive portfolio of connected vehicle services to market. Open-platform, agile, easy to install and easy to use products are built to keep drivers and vehicles on the road-while keeping the back office informed about all aspects of the vehicle, driver, route and maintenance.
OnCommand® Connection Helps You:
- Monitor and manage the thousands of fault codes your trucks produce
- Make informed choices to manage your fleet for maximum productivity
- Comply with safety standards by taking action on critical faults
- Connect your fleet with service centers and manufacturers
OnCommand® Connection Is Designed To:
- Diagnose your fleet while it’s on the road
- Get action plans for more than 18,000 engine and vehicle faults
- Prioritize needed repairs while avoiding unnecessary service visits
- Plot vehicle locations and find nearby dealers
All the Tools to Get the Job Done
“Guess work,” isn’t something fleet managers should be doing. Why? It’s not good for business. With features such as interactive mapping, engineer-designed action plans and access to your online portal through multiple devices, OnCommand® Connection provides you everything you need to accurately keep your fleet on the road and your business profitable.
Preventive Maintenance
You don’t have time to spare, so when it comes to preventive maintenance, you need to know that what you’re doing will make a difference. The International® Truck Preventive Maintenance program is the most comprehensive of its kind – so you can rest easy, knowing the investment you’re making in time and money will pay dividends in the long run.
Quick Lube (43-Point Inspection)
This basic service inspection includes an oil change, chassis lubrication and a review of 32 everyday operational items, such as fluids, wipers, air conditioning, brakes and instrument panel.
“A” Service (84-Point Inspection)
In addition to a lube and oil change, this more advanced inspection includes a complete cab interior inspection and a total inspection outside of the vehicle to check the condition of everything from mirrors and mudflaps to the exhaust and tires. We’ll also do a thorough under-vehicle inspection to check transmission levels, springs and other vital systems.
“B” Service (114-Point Inspection)
This inspection includes all of the above procedures and satisfies all of the Department of Transportation annual inspection requirements. As with all of the International Preventive Maintenance inspections, only premium fluids and the best parts are used, and factory-trained and certified technicians perform all maintenance.
Refrigeration
We have the tools and parts to perform preventive maintenance and other services in-house quickly and efficiently. That means we save service time by eliminating the need to send refrigerated units to third party commercial truck repair facilities. We are also certified to repair and maintain refrigeration systems.
Currently available in Kelowna.
"S" Cam Air Brakes
Keep your vehicle at peak braking performance with a brake shoe replacement.
- Replace brake shoes on one axle.
- Inspect drums.
- Inspect “S” cam and bushings.
- Replace wheel seals.
Truck Body & Equipment Installations
At Dawson International Truck Centres, we sell and install truck bodies and equipment for commercial trucks. We work with the most trusted body and equipment companies in B.C. to ensure your specifications for both the truck and body are met. We also do body swaps, moving bodies and equipment from one truck to the next. So whether you have bought a new truck and are moving your equipment over for a second or third life cycle or you have purchased a used chassis and need to install a body, we are equipped to do the job.
Common equipment
- Hitch
- Tuk-A-Way Lift Gate
- Side Rail Tail Gate
- Toolbox
- Hi-Ab Crane
- Stinger
U-Bolt Bending & Installation
- Sourced from quality raw materials.
- Three configurations available: Round, Square, Semi-Round
- Applications: International, Freightliner, Kenworth, Paccar, automotive trucks, trailers and more!
Currently available on the same day at our locations in Kamloops, Kelowna, and Vernon. We deliver to Williams Lake.
Vehicle Wheel Alignment
Are you constantly over-steering your vehicle? Reduce tire wear and operating costs by keeping your vehicle in alignment.
- Adjust wheel bearings.
- Inspect kingpins and steering components.
- Align a two-axle vehicle to specifications.
- We have the expertise.
Currently available in Kelowna, Vernon and Williams Lake.
Winterize your truck
Book your commercial truck in for a winterization service and our team will:
- Check the block heater operation
- Check the bunk- and engine-heater operation
- Check the coolant levels and concentration
- Check the external lighting condition and performance
- Checking the windshield wiper blade performance
- Completely drain all air tanks
- Fill alcohol evaporators if equipped
- Inspect taillight wiring
- Inspect the air dryer
- Inspect tire chains if equipped
- Inspect tires
- Inspect water fuel water separators
- Install winter window wash into reservoir
We are National Safety Mark Approved!
Transport Canada’s safety regulations require all companies that modify or add equipment to commercial vehicles to be registered and approved by Transport Canada. The National Safety Mark approval confirms that Dawson International Truck Centres is compliant with all current Canada Motor Vehicle Safety Standards and have demonstrated through proven test methods that all additions and modifications are performed within the CMVSS guidelines.
Select your dedicated service timeslot Book your recurring time in our service shop and enjoy exclusive benefits.
- 10% Discount: Enjoy savings on all services during your reserved timeslot.
- Guaranteed Shop Booking: No need to book in advance—your timeslot is always yours.
- Pick Your Technician: Select your preferred technician for consistent, high-quality service.
- No Cancellation Penalties: Cancel up to 48 hours in advance without any penalty if you don’t need your dedicated time slot.
- You Prioritize Your Fleet: Schedule your small repairs, services, and inspections according to your fleet’s priorities.
A weekly 4-hour timeslot can lead to annual savings of up to $3,536, helping you optimize your budget and improve cost efficiency.
Enjoy a guaranteed appointment that fits your schedule, eliminating the hassle and time spent on booking ahead.
Benefit from consistent service from a dedicated technician who is familiar with your fleet’s history.
Available at Dawson International Truck Centres in Kamloops, Kelowna, and Vernon. Reach out to our service team at 866.280.3522 for more information.